1.Reliable Software IN process.
2.EverythINg Automated Built IN.
3.Source Control and everythINg IN
4."Released" means "Done and quality" IN.
5.Everybody Involved.
Reduce duplication of effort within "Company Standards" in a "Changeable environment" + "Interoperability".
ITIL + 5 Key Digital Transformation:
(1) Strategy: Evolve beyond bimodal thinking.
(2) Design: An infrastructure for innovation.
(3) Transition: Capitalize on new data-management technology.
(4) Operation: Address skills gaps that can stall transformation efforts.
(5) Continuous Improvement: Choose high-impact transformation initiatives.
* Understand how Artificial Intelligence is already being used across your Organization.
* Closely follow Customer Services - Use Cases
* Break free consumerization of IT.
* Effective Knowledge Management.
* Virtual and Personal Support as team members.
* Digital Consumerization and end-users expectation.
* Knowledge capabilities aligned with Artificial Intelligence.
* Machine Learing supported by Humans.
On time and always there:
Microsoft news: Azure Cloud Computing
servicenow Solutions : IT Consolidation, IT automation oriented and IT self-service
AWS = Amazon Cloud Computing, Cloud Solution, Cloud Products